
Nationslending.com Website Privacy Policy
Last modified: May 26, 2026
Introduction
Nations Lending Corporation ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website www.nationslending.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
- On this Website.
- In email, text, and other electronic messages between you and this Website. It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by Company or any third party; or
- Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children Under the Age of 18
Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at:
Independence, OH 44131
customer.support@nationslending.com
(888) 434-4690
California residents under 16 years of age have specific rights regarding the sale and sharing of their personal information. Please see the California Privacy Rights section below for more information.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information:
- By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline ("personal information");
- That is about you but individually does not identify you; and/or
- About your internet connection, the equipment you use to access our Website, and usage details.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies.
Information You Provide to Us.
The information we collect on or through our Website may include:
- Information that you provide by filling in forms on our Website. We may also ask you for information when you report a problem with our Website.
- Records and copies of your correspondence (including email addresses) if you contact us.
You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies.
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Website, including communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically is only statistical data and does not include personal information. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Website according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
- Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
- Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Website or any products or services we offer or provide though it.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent, which we will obtain prior to such use.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Nations Lending Corporation's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Nations Lending Corporation about our Website users is among the assets transferred.
- To third parties to market our products or services to you. You may opt out of this sharing by contacting us using the information provided in the Contact Information section below.
- To our affiliate, Nations Lending Insurance Services, to provide you with information about home and other insurance-related products or services that may be of interest to you. Nations Lending Insurance Services is an affiliate of Nations Lending Corporation. You may opt out of this sharing as described in the Opt-Out Rights and Preferences section below.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Nations Lending Corporation, our customers, or others.
OPT-OUT RIGHTS AND PREFERENCES
Marketing Communications. You may opt out of receiving promotional emails from us by following the unsubscribe instructions included in each promotional email or by contacting us using the information provided in the Contact Information section below. If you opt out, we may still send you non-promotional communications, such as those related to your account, transactions, or our ongoing business relations.Third-Party Marketing. You may opt out of having your personal information disclosed to third parties for their marketing purposes by contacting us at customer.support@nationslending.com or calling (888) 434-4690.
- Affiliate Marketing. You may opt out of receiving marketing solicitations from our affiliates based on personal information we share with them by contacting us at customer.support@nationslending.com or calling (888) 434-4690.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.
Your State Privacy Rights
State consumer privacy laws may provide you with additional rights regarding our use of your personal information. Please review the applicable sections below for information specific to your state of residence.
Colorado, Connecticut, Virginia and Utah. If you are a resident of Colorado, Connecticut, Virginia, or Utah, you have the following rights under applicable state privacy laws:
- Confirm whether we process their personal information.
- Access and delete certain personal information.
- Data portability.
- Opt-out of personal data processing for targeted advertising and sales.
Colorado, Connecticut, and Virginia also provide their state residents with rights to:
- Correct inaccuracies in their personal information, taking into account the information's nature processing purpose.
- Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.
- To exercise any of these rights, please contact us using the information provided in the Contact Information section below. We will respond to your request within the timeframes required by applicable law (generally 45 days, with extensions available where necessary). You may appeal our decision regarding your request by contacting us and specifying that you wish to appeal.
To exercise any of the rights described above, or if you have questions about your rights under applicable state privacy laws, please contact us using the information provided in the Contact Information section below. We will respond to your request within the timeframes required by applicable law. We will not discriminate against you for exercising any of your privacy rights.
Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to the addresses designated in the Contact Information section: However, please know this Website does not currently collect data triggering that statute's opt-out requirements.
CALIFORNIA PRIVACY RIGHTS
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your personal information. This section describes your CCPA/CPRA rights and explains how to exercise those rights.
Categories of Personal Information Collected. In the preceding 12 months, we have collected the following categories of personal information: (a) Identifiers (such as name, postal address, email address, and telephone number); (b) Internet or other electronic network activity information (such as browsing history, IP address, and information regarding your interaction with our Website); and (c) Inferences drawn from the above categories.
Categories of Personal Information Disclosed for Business Purposes. In the preceding 12 months, we have disclosed the following categories of personal information for business purposes: (a) Identifiers; and (b) Internet or other electronic network activity information. We disclose this information to our service providers, contractors, and third parties as described in the “Disclosure of Your Information” section above.
Sale and Sharing of Personal Information. We do not “sell” your personal information as that term is defined under the CCPA. We may “share” your personal information (as defined by the CPRA) with third parties for cross-context behavioral advertising purposes. You have the right to opt out of such sharing by contacting us at the address provided in the Contact Information section or by clicking the Do Not Sell or Share My Personal Information link on our Website.
Your California Privacy Rights. As a California resident, you have the right to: (1) request that we disclose what personal information we collect, use, disclose, and sell about you (Right to Know); (2) request deletion of your personal information (Right to Delete); (3) request correction of inaccurate personal information (Right to Correct); (4) opt out of the sale or sharing of your personal information (Right to Opt-Out); and (5) not be discriminated against for exercising any of these rights (Right to Non-Discrimination).
How to Exercise Your Rights. To exercise any of your California privacy rights, you may submit a verifiable consumer request by contacting us at: (a) customer.support@nationslending.com; (b) (888) 434-4690; or (c) Nations Lending Corporation, 4 Summit Park Drive, Suite 200, Independence, OH 44131, Attn: Privacy Rights Request. Only you, or a person you have authorized to act on your behalf, may make a request related to your personal information. We will verify your identity before processing your request. We will respond to your request within 45 days, or notify you if we need additional time (up to 90 days total).
California Minors. If you are a California resident under 16 years of age, we will not sell or share your personal information without your affirmative authorization (or, if you are under 13, your parent or guardian’s authorization). If you have opted in to the sale or sharing of your personal information, you may opt out at any time by contacting us as described above.
DATA RETENTION
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information, whether we can achieve those purposes through other means, and applicable legal requirements. When personal information is no longer needed for these purposes, we will securely delete or anonymize it in accordance with our data retention policies and applicable law.
DATA SECURITY
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include encryption of data in transit, access controls, and regular security assessments. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. We will notify you and any applicable regulator of a security breach where we are legally required to do so.
Links to Other Sites
This Website may contain links to websites operated by other organizations, including websites operated by our third-party service providers and other third parties. In some cases, we may embed a content feed, video player, or other application from a third party into the Website, and those feeds, players, or other applications may appear to be part of the Website even though provided or served by a third party. If you access another website or any such service, this Policy does not apply to Personal Information collected on any of these third-party websites. When you access third-party websites through a link on the Website, please take a few minutes to review the privacy policy posted on that site as the operators of those sites may collect information from you, or place cookies or other tracking devices to be used by them in accordance with their own privacy policies, which may differ from ours. We are not responsible for, do not endorse, nor control the policies or practices of any such third-party website or service.
Contests and sweepstakes
We may offer you the option to participate in contests, sweepstakes, or surveys. If you agree to participate, we may ask you for contact information, preferences or other information. This information may be used to conduct research, improve our offerings, or contact you regarding home financing or award prizes. For information on how your information that you supply will be used, please refer to the rules for each contest or sweepstakes.
DO NOT TRACK SIGNALS
Some browsers have a “Do Not Track” feature that signals to websites that you do not want to have your online activity tracked. Our Website does not currently respond to “Do Not Track” signals. However, you can choose to opt out of certain tracking technologies as described in the “Choices About How We Use and Disclose Your Information” section above.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the primary email address specified in your account and/or by mail. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: Nations Lending Corporation
Independence, OH 44131
Attn: Customer Service
or by email at:
or via our toll-free number:
Nations Lending uses third-party cookies that help us analyze how you use this website, store your preferences, and provide the content and advertisements that are relevant to you. By continuing to use the site you are agreeing to the use of the Website, which may be located on third party servers or incorporating parts of third party websites and third party mobile applications, and which may interact with or incorporate other third-party services. Nations Lending is not legally responsible for, and does not warrant, represent or guarantee any websites, services, information or anything else provided by third parties. The Services may include advertisements, which may be targeted or general, and other information.

